Service Delivery Manager – File Transfer Expert

Job Locations
RO-B-Bucharest
Job area
IT & Digital
Employment type
Permanent
Workplace
Hybrid
Experience level
Management / Mid-Senior level

Overview

Expleo is a global engineering, technology, and consulting service provider that partners with leading organizations to guide them through their business transformation, helping them achieve operational excellence and future-proof their businesses.

Expleo benefits from more than 50 years of experience developing complex products in automotive and aerospace, optimizing manufacturing processes, and ensuring the quality of information systems. Leveraging its deep sector knowledge and wide-ranging expertise in fields including AI engineering, digitalization, automation, cybersecurity and data science, the group’s mission is to fast-track innovation through each step of the value chain.

With a worldwide presence in 30 countries, our global footprint includes excellence centers around the world, including Romania since 1994.

 

The Opportunity
The Operations Division continues to adapt its organization to address the new challenges. To support this fundamental evolution of its basic missions, the division delivers end-to-end services for business units, runs Digital Services applications, monitors and controls the design and roll-out of technical architectures and solutions for production in liaison with Central Architecture and Business teams, and supports Local and Global Product Lines with technical expertise.

The Service Delivery Manager (SDM) is a member of the Operational tribe and the first point of contact for Local and Global Product Lines for all topics related to delivery of the services within her/his perimeter. We are looking for an expert to lead and ensure the migration and ongoing management of a high-traffic file transfer platform, migrating from Axway to SFTP GO / Axway Secure Transfer.

Responsibilities

Overall Focus:

  • Be the first point of contact for Local and Global Product Lines for all topics related to delivery of the services within the perimeter.

  • Lead and ensure the migration and ongoing management of a high-traffic file transfer platform, migrating from Axway to SFTP GO / Axway Secure Transfer.

  • Operate in a production-critical environment with strong focus on continuity, prioritization, and clear communication.

  • Collaborate with security, infrastructure, development, and business teams to ensure continuity and SLAs.

  • Report to management the status of the migration for the Division.

Migration & Delivery:

  • Plan, design, and coordinate the migration of the file transfer platform from Axway to SFTP GO / Axway Secure Transfer.
  • Ensure the analysis and the optimization of the transfer flows (FTPS, SFTP) and related protocols (CFT, PESIT) in a multi-stakeholder context are applied.
  • Document procedures, flows, and ensure knowledge transfer to operations teams.
  • Participate in project management and drive delivery and risk management.
  • Manage technical documentation with clear written communication.
  • Apply certificate management across authorities, lifecycle, renewals, and integration into transfer workflows.
  • Leverage knowledge of production environments and architectures for migrating sensitive data.

Qualifications

We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

  • Technical expertise in transfer protocols and MFT solutions (FTPS, SFTP, PESIT).

  • Mastery of tools: Axway, SFTP GO, Axway Secure Transfer.

  • Certificate management: authorities, lifecycle, renewals, integration into transfer workflows.

  • Knowledge of production environments and architectures for migrating sensitive data.

  • Proven experience in similar roles (migration of file transfer platforms, Axway to SFTP GO / Axway Secure Transfer or equivalents).

  • Certifications and/or relevant training in secure transfers, certificate management, and administration of transfer platforms.

  • Project management skills.

  • Ability to operate in a high-pressure, production context with strong prioritization and clear communication.

  • Excellent written communication for technical documentation.

  • Working language: French (preference for concise, technical communication).

     

What do I need before I apply

  • Role is hybrid with 3 days per week from home and 2 from the office.
  • CIM contract only

Benefits

  • Benefit Platform 
  • Holiday Voucher 
  • Private medical insurance  
  • Performance bonus 
  • Easter and Christmas bonus 
  • Employee referral bonus 
  • Bookster subscription  
  • 7card
  • Work from home options depending on project #LI-AT1

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